traditionalindiantreasure web store FAQ section

It depends on where you are. Orders processed here will take 8-10 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use DHL & FedEx. You’ll be asked to select a delivery method during checkout.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Yes! Just enter your email here, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.

To clean marble use Fila floor cleaner. If fila floor cleaner is not available then use a soft moist cloth for cleaning on a daily basis. Mild detergents can be used to clean the surface of the marble when it appears too dusty. This will instantly give it a glow which will last with regular cleaning. Although Makrana marble doesn't stain very easily ,still Spills (gravies, milk, coffee etc) should be immediately cleaned up with a moist cloth. For polishing the surface, regular car wax can be used .The instructions are as follows: 1. Warm the car wax a little. 2. Place it on the table surface. 3. Take a soft muslin cloth and twist it into a bun. 4. Gently rub the wax onto the surface of the marble in circular motion. 5. Continue rubbing for 15 minutes or until the surface is evenly polished.

The stones used as inlays are delicate by nature. Hence, rough use , excess heat or abrasive liquids can at rare times lead to popping out of the stones. You can use epoxy in these cases and set the stones back in their place.

Polishing the marble table every 6 months in case of regular use(example dinner table) and once a year in case of irregular use(e.g. side table, vase table) will ensure that the surface remains smooth.

While it can take rough use , it should however be handled with care.

Even though marble is a very durable stone, it still needs to be protected from certain household items to retain its pure whiteness e.g. harsh detergents, acids, paint etc. The protective finish we provide can prevent damage from general household food materials and products but regular polishing is advised for further protection.

Marble statues of animals and humans have long since decorated the many palace gardens of European palaces. Buildings such as The Taj Mahal and The Leaning Tower of Pisa have withstood the test of time. Thus marble is a weather resistant stone and can be used outdoors. Marble tables with semi-precious stones should however be protected from direct rain and sunshine. They are an ideal garden furniture under the garden umbrella. Always place a sheet of glass on the marble table surface . It will protect the marble better.

Once we receive the order, we will inform you via e-mail about the progress of the delivery. We will notify you as soon as your shipment reaches the required port mentioned by you in the order.

Yes , in case of home/air delivery and seaport delivery the product is insured to 110% of its value.

You can pay for your purchase using PayPal via credit card or bank transfer.

If the marble breaks during shipment (in case of home delivery) then we will replace the whole or part of it as required as it is under insurance . Please notify us as soon as you open the packaging and do not throw away the packaging material. An insurance inspector will survey the entire packaging material and broken product. You can then claim your money back for the product.